Customer Interactions Sites

Birdeye is a comprehensive platform designed to enhance the reputation and social media presence of local businesses. Utilizing cutting-edge AI technology, it helps brands generate and manage reviews, engage with customers, and improve overall customer experience. Birdeye offers various tools tailored to meet the needs of businesses across multiple industries, ensuring they can effectively connect with their audience and grow their online visibility.

Kustomer is an AI-powered customer service CRM platform designed to enhance customer interactions through omnichannel messaging and a unified customer view. It enables businesses to deliver faster, richer experiences while minimizing support volume through advanced AI automations. With features like AI agent and chatbots, Kustomer empowers customer service agents to resolve issues quickly and efficiently, transforming the way companies engage with their customers.

InContact, part of NICE, is a leading AI platform specifically designed for enhancing customer experience (CX). It offers a comprehensive suite of tools aimed at improving customer interactions across various channels. With its purpose-built AI capabilities, InContact facilitates seamless customer journeys and empowers organizations to build lasting relationships with their clients.

Gorgias is a leading AI customer experience platform designed specifically for ecommerce stores, trusted by over 15,000 merchants globally. It centralizes customer interactions across multiple channels, enabling businesses to automate and enhance their customer support. With features like AI-driven automation and personalized communication, Gorgias empowers brands to improve efficiency, increase conversion rates, and deliver exceptional customer experiences.

Chorus is a conversation intelligence platform developed by ZoomInfo that captures and analyzes customer interactions across calls, meetings, and emails. It provides sales teams with insights to improve performance, drive processes, and make informed decisions. By leveraging advanced machine learning technology, Chorus enables organizations to distill valuable insights from their sales conversations, ultimately enhancing productivity and revenue generation.

Gong is a Revenue Intelligence platform that captures customer interactions and delivers insights at scale. It empowers sales teams to make data-driven decisions, boosting win rates and increasing average deal sizes. By utilizing advanced AI technology, Gong transforms customer interactions into actionable insights for enhanced revenue growth.