Customer Experience Sites

Genesys is recognized as a leader in omnichannel customer experience and contact center solutions, serving over 10,000 companies across more than 100 countries. The platform leverages advanced AI capabilities to deliver personalized experiences at scale, enhancing both customer satisfaction and workforce engagement. With its cloud-based architecture, Genesys provides businesses with the tools needed for continuous innovation and optimization in customer interactions.

Truist Bank is a leading financial institution that offers a range of banking services, including checking and savings accounts, credit cards, mortgages, and small business solutions. With a commitment to providing better banking experiences, Truist focuses on both personal and commercial banking needs. The bank emphasizes digital banking solutions, investment services, and financial planning to help clients achieve their financial goals.

Point Pickup is a leading provider of middle-mile and last-mile same-day delivery solutions, catering to top retailers across the United States. The platform enables retailers to manage the customer journey from purchase to doorstep, ensuring a seamless experience. With a focus on flexibility and reliability, Point Pickup supports over 450,000 flex workers, enhancing eCommerce fulfillment nationwide.

CDK Global is a leading provider of dealership software solutions, trusted by nearly 15,000 dealer locations. With over 50 years of experience, CDK Global connects automotive dealers with tools designed to enhance customer experiences and drive business growth. The company offers an integrated platform that addresses various aspects of dealership operations, including digital retail, customer relationship management, and fixed operations.

Apple is a leading technology company known for its innovative products and services. The company offers a range of devices including iPhones, iPads, and MacBooks, along with various accessories such as AirPods and Apple Watches. Apple also provides services such as Apple Music, Apple TV+, and the App Store, catering to a diverse audience with cutting-edge technology and user-friendly experiences.

Zen Internet is a multi-award-winning internet service provider recognized by Which? and PC Pro. It offers a range of services including broadband, domains, hosting, and cloud solutions. Zen operates one of the largest independent data networks in the UK, ensuring reliable and high-quality connectivity for both home and business users.

Virgin Money is a modern banking institution in the UK, offering a variety of financial products including current accounts, credit cards, mortgages, savings accounts, ISAs, investments, and insurance. With a focus on improving customer experience, Virgin Money aims to make banking straightforward and accessible for everyone. Their innovative approach includes digital banking solutions and personalized service to support both personal and business needs.

Smart data refers to data that has been processed, organized, and made meaningful to provide actionable insights. It enhances decision-making processes by transforming raw data into valuable information that can be utilized effectively. By leveraging smart data, organizations can optimize operations, improve customer experiences, and drive innovation.

Primus is a leading provider of connectivity solutions in Canada, offering a range of services for consumers, businesses, and wholesale customers. The company specializes in internet, home phone, TV, and wireless solutions, ensuring reliable and innovative options for its users. With a focus on customer experience and cutting-edge technology, Primus aims to meet the evolving needs of its clientele across the country.

POSB, a part of DBS Bank, offers a comprehensive range of personal banking services and financial planning solutions in Singapore. With a commitment to serving the community, POSB prioritizes customer experience and support through various innovative products and services. The bank is dedicated to helping customers manage their finances effectively while promoting sustainability and community welfare.

PayPoint is a leading provider of retail payment services, offering a diverse range of solutions for consumers and businesses. The company facilitates in-store payment services and provides secure mobile and online multi-channel payment options. With access to over 28,000 local stores across the UK, PayPoint aims to enhance payment convenience for both retailers and consumers.

Moonpig is an online platform that specializes in personalized greeting cards and gifts. It allows customers to select and customize their orders for delivery to various countries, including the United Kingdom, United States, Canada, Australia, New Zealand, Ireland, and the rest of the world. With a focus on convenience and personalization, Moonpig aims to enhance the gift-giving experience.

Moneris is a leading payment processor in Canada, providing a comprehensive range of point-of-sale (POS) solutions tailored for various industries. With a commitment to reliability and efficiency, Moneris offers both in-person and online payment processing options. Their innovative products, such as the Moneris Go and Moneris Total Commerce, enable businesses to streamline operations and improve customer experiences.

Jet Com is an innovative online shopping platform that offers a wide range of products at competitive prices. It focuses on providing an enhanced shopping experience with features such as free delivery and easy access to a variety of items. Customers can explore numerous categories and take advantage of exclusive deals, making Jet Com a convenient choice for everyday needs.

JD.com, Inc. is recognized as the largest retailer in China and is a prominent member of the NASDAQ100 and Fortune Global 500. The company operates as a technology and services enterprise with a strong focus on supply chain management. JD.com’s diverse offerings include retail, logistics, healthcare, and more, all aimed at enhancing customer experiences through innovation and integrity.